Due to the artisanal nature of our products, all sales are final unless the item is defective, damaged during shipping, or if you received an incorrect item. Please inspect your order upon delivery and notify us promptly.

To initiate a resolution, retain all original packaging and email us at shop@thegoldensecrets.com within 72 hours of receiving your order. Please include your order number and attach relevant photos or videos to expedite the process. Your cooperation helps us swiftly address any concerns and ensure your satisfaction.

We value your purchase and appreciate your understanding that each product is meticulously crafted with love and care in small batches to ensure freshness and effectiveness. Therefore, we are unable to accept returns. We encourage you to contact our customer service team before purchasing to ensure the product meets your needs. Simply click the chat button at the bottom right corner of our website for immediate assistance.

For complete transparency and to encourage personal discretion, we openly disclose all product ingredients and offer samples for sale for you to try before making a commitment. While we stand behind the quality and integrity of every ingredient and product we create, please understand that we cannot assume responsibility for unknown allergies or adverse reactions.

At checkout, we offer Corso Green Shipping Protection, which not only offsets the carbon emissions associated with your order but also 100% protects it if it is lost, stolen, or damaged.

For more detailed information, please refer to our  FAQ , Shipping, and Golden Rule page for more info*